Make a Meaningful Difference
Focus on providing exceptional care and positively impacting people's lives.
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Frequently asked questions
Can you work with our existing resident management software?
Absolutely! We integrate with Point Click Care, ClearCare, AlayaCare, CareVoyant, and most major caregiving software systems. We'll optimize whatever you're using.
What if our AFH books are a complete disaster from previous bookkeepers?
We specialize in caregiving facility cleanup work. Some of our best success stories started with shoeboxes full of receipts and years of backlogged resident billing.
How do you ensure resident privacy with virtual service?
We use HIPAA-compliant, healthcare-grade encryption, multi-factor authentication, and secure cloud platforms. Your resident and financial data is actually MORE secure than traditional paper-based systems.
Do you work with facilities outside Washington?
Currently, we focus exclusively on Washington state caregiving facilities, which allows us to provide deeper expertise with local Medicaid rates, DSHS requirements, and state licensing regulations.
What's included in the 'Full AP/AR management' for caregiving facilities?
We handle vendor bill entry and payment scheduling, family invoice creation and delivery, insurance billing support, payment tracking, family collections follow-up, and aging reports for both accounts payable and receivable.
Can you help if we need books for a specific date (like for a facility sale or licensing review)?
Yes! We offer rush services for time-sensitive needs like facility sales, licensing renewals, or state survey preparations.
